first outsource IT and then bring it back in-house

Backsourcing Pain - Editorial - CIO
What a racket, whether outsourcing saves money, sighing a Billion dollar contract for several years that you back out of months into it got to big a real example of a mega disaster.

For example, every time Bank One needed him to add or remove a user because of a new hire or fire, he and his team of 50 had to go onto all 1,500 servers to add or remove that person. There was a Tivoli module that could have been added to help manage user accounts more efficiently, and he notified his IBM manager. "If you can find a way to make the bank pay for it, then we'll do it," he was told. The module was never added. Another Bank One systems administrator who was hired on by IBM says he also saw several examples in which IBM declined to implement additional improvements because Bank One would not pay for them.